Terms & Conditions

As a visitor to the Site/ Customer you are advised to please read the Term & Conditions carefully. By accessing the services provided by the Site you agree to the terms provided in this Terms & Conditions document. Your use / access of the Website and application, its related sites and hyperlinks, shall be governed by the terms and conditions, policies, rules of posted on the Website and application from time to time. These Terms applies to all users (whether Registered user or Guest User) of the Website and application.

Account & Registration Obligations

All shoppers have to register and login for placing orders on . You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication upon registration. The customer can opt out by contacting the customer service.

ORDERING POLICY

offers you user friendly website display. Goto our website, select the products you want to shop and click on "Add to Cart". You need to provide your shipping address and payment information. Once you have successfully made your payment, your order will be processed online immediately and will be shipped to you.

PRICING POLICY

All the products listed on Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order. Prices of the products listed under website are subject to change without any prior notice. All prices are inclusive of GST unless stated otherwise.

PAYMENT POLICY

accepts payments through Master card / Visa cards, Maestro Debit Cards issued by Indian Banks, Amex Cards or Net banking payment mode of selected banks in India. For select banks in India – a full list is available at the time of check out and prior to making the payment for purchase. You may also make payment via "Cash on Delivery" (COD) at the time of the delivery of the product. However this mode of payment facility is only available in selected regions / areas as specified by . Hence, based on your location and your choice of products, COD option may or may not be available to you. will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly because of: Lack of authorization for any transaction/s, or Exceeding the preset limit offered by participating banks, or Any payment failure arising out of the transaction, or Decline of transaction for any other reason/s

SHIPPING POLICY

Your orders are shipped from our warehouse to your doorstep. Orders are shipped as per the time slot provided after confirmation of payment for prepaid and upon confirmation of order for COD. Generally, purchased products will deliver at your door step as per the time slot provided. Delivery of all orders will be to the address as provided by you at the time of placing your order. As per laws, we are obliged to send the Invoice copy along with the package as a part of shipping document including for any order made for Gifting purpose. There is no guaranteed dispatch time and any information about the dispatch time is estimate only and should not be relied upon as such. Therefore, time is not the essence of the bi-partite contract between the Customer and for purchase and sale of Product ough the Website. will make its best efforts to service all customer orders accurately and on time. However, if in certain pressing situations, we are unable to fulfill an order we will not recompense the customer for the delay or the non-delivery of the orders. is not responsible for damage after delivery. All claims for shortages / damages must be reported to customer service within 24 hours of delivery. While we try hard not to charge extra cost from our customer towards shipping; but considering the order size, quantity, we charge a nominal charge towards shipping & handling fees. However may run certain promotions / offers or prescribe minimum order value for each transaction to waive the delivery charges. The shipping and handling charges are given at the time of check out and you will know about the same before making payment. Such charges are part of the invoice generated by us.

OUT OF STOCK POLICY

We apologize for the inconvenience that may be caused due to products marked out of stock, which are not available as we will be unable to fulfill immediately. In exigencies, in case your order has been accepted by us but your selected product is unable to be delivered, we will contact you within 2 (two) business days to discuss how you would like the order to be handled. If a product is out of stock, you may contact our customer care department. They will guide you to place the best alternate option.

Cancellation by Site / Customer

You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund(within 15 business days as per our Exchange / Return policies) any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

EXCHANGE / RETURN POLICY

Though we strive to give you a great customer experience each time you shop from us, but considering the fact that same products cannot be used by other customers upon return due to hygiene factors, we don’t accept exchange or return of the products once sold or delivered. In case of any problem or quality issue with the product, we exchange the product. All you need to do is give us a call within 24 hours of delivery. Our customer care details mentioned in website and mobile app. Exchange of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an undamaged condition and subject to following terms: Return / exchange / replacement for goods/ merchandise are subject to inspection and checking by team. Damages due to neglect, improper usage or wrong application will not be covered under our Exchange / Returns Policy. The shipping charge would not be included in the refund value of your order as these are non-refundable charges. Once your exchange / return request has been accepted, the exchange / refund process will be completed within 15-17 business days, subject to picking & product inspection. Further for exchange / return of the products, will issue ’s Credit Notes to your account on the site. These Credit Notes can be utilized on a future purchase on the website. We do not make any cash refunds. Some special rules for promotional offers may override ’s Exchange/ Returns Policy. To check which items cannot be exchanged, please call our customer care number through business days (Monday to Saturday). We are constantly working to include more and more products to our exchange list. The final price of exchanged products should be equal to or more than the price of returned items. In case you choose an item of higher value, you can pay the differential amount by way of Net Banking, Credit card / Debit card etc. The product should be returned as per the product return slots provided. Keep the product and the package ready for pickup by The return process of a Product may be subject to additional terms depending on the nature and category of the Product. Any such additional terms may be specified on the Website or be intimated by at the time of purchase of the Product.

You may not use the Site for any of the following purposes: Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, or otherwise objectionable material. Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice. Gaining unauthorized access to other computer systems. Interfering with any other person's use or enjoyment of the Site. Breaching any applicable laws; Interfering or disrupting networks or web sites connected to the Site. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

Agree / Acceptance

The Customer agrees to these T&C by accessing Website. All commercial/contractual terms are offered by and agreed to between Customers and alone. may include additional or conflicting terms and conditions of sale in the product listing or product description as made available on the website ('Additional Terms of Sale'). If there is any conflict between the T&C and the additional terms of sale, the additional terms of sale shall take precedence to the extent of such conflict and in relation to that sale. Modification of Terms & Conditions of Service may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on . You should regularly review the Terms & Conditions on . In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of Site.

Limitations

Services associated with Website would be available to only selected geographies in India as solely determined by . Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 as detailed in the Privacy Policy are not eligible to use the Website. shall not be held directly or indirectly liable for any damages arising from the customer’s or any 3rd party’s misuse or violation of the Terms & Conditions of the site and mobile apps, and any other related policies associated with the Website. does not implicitly or explicitly endorse or advertise the products and associated brands on the Website. References on Website to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to the Customer and do not in any way constitute or imply to be ’s endorsement, sponsorship or recommendation of the third party, information, product or service.

Governing Law and Jurisdiction:

By agreeing to these terms and conditions you agree that in case of any dispute you will be governed by the laws of India without reference to conflict of laws principles and exclusive jurisdiction.

Intellectual Property Rights (IPR)

expressly reserves all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website and mobile apps. Access to website does not confer and shall not be considered as conferring upon anyone any license under any of ’s or any third party's intellectual property rights. Apart from the brands / Intellectual Property Rights (IPR) owned by , all other trademarks/ brands displayed on the website are the property of their respective brand owners and displayed on the website with prior consent by . All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the Website on or by this Site or otherwise disclosed, submitted or offered in connection with the use of this Website (collectively, the "Feedback") shall be and remain the property of .

Representation

does not make any Representation or Warranty as to specifics (such as Product claims, manufacturer’s product liability, etc.) of the Products proposed to be sold or offered to be sold or purchased on the Website All offers of sale of a Product are governed by the description and specifications of the Product, terms of warranties provided by the respective manufacturer/brand owners (as applicable) in addition to these Terms and Conditions. In the event a manufacturer/brand owner (as applicable) is providing any warranty, details of such warranty will be specified on the relevant Product webpage on the Website or made available along with the Product. Such warranties are provided by manufacturer/ brand owner (as applicable) and will be fulfilled by the manufacturer/ brand owner (as applicable).

Warranty

With respect to the sale of Product by to the Customer, hereby represents and warrants to the Customer that: has the right to sell the Products to the Customer through the Website and mobile app; Products shall be free from any charge or encumbrance in favor of third party; Customer shall be entitled to all the warranties and other collaterals applicable to the Product or as generally made available by the manufacturer or brand owner of the Product; has made every effort to display the Products that appear on the Website as accurately as possible. However, any deviance in appearance in actual product cannot be held against . The Customer hereby represents and warrants to : That the Customer is accessing the Website and transacting at his/her sole risk and is using his/her best informed and prudent judgment before entering into any transaction through Website. Customer will use the Website for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Website. Customer will provide authentic and true information in all instances where such information is requested by . reserves the right to confirm and validate the information and other details provided by the customer at any point of time. If upon confirmation the Customer’s details are found not to be true (wholly or partly), has the right in its sole discretion to reject the registration and debar such customer from accessing the Website without prior intimation whatsoever. The address at which delivery of the product ordered by the Customer is to be made will be correct and proper in all respects. Customer is completely responsible and liable for the correctness of delivery address details in this regard. That before placing an order customer will check the product description carefully. By placing an order for a product he/she agrees to be bound by the conditions of sale included in the item's description.

Limitation of Liability

shall not be liable for any special, incidental, direct or consequential damages in connection to terms of use, even if the concerned user has informed in advance about the possibility of damages.

Customer Access

may deny customers access to the site at any time and may do so immediately without notice. Such denial of access will be without any liability to .

Disclaimers

reserves the right to limit the quantity of any given product that a customer can purchase. , at all times, will make its best efforts to ensure that the information (pricing, images, description, color and other defining attributes of the product) about products is accurate. However, in cases where we might inadvertently publish inaccurate information, we will take corrective actions but reserve the right to cancel the order. does not take responsibility for any inconvenience or interruption of a customer’s browsing experience arising out of connectivity issues. also does not guarantee 100% availability of our service. From time to time, owing to maintenance activity, our service will be unavailable – during which time we will be unable to service your orders. This Website and application provides Content without any warranties or guarantees and in an "As Is" and "where is" basis. You must bear the risks associated with the use of the Site. make no representations or warranties about the accuracy, reliability, completeness, correctness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the website and application or that the operation of the website and application will be error free and/or uninterrupted.